What's Source And Quality of The Leather Used In Your Jackets?
We use high quality leather in our jackets which is obtained from cow and buffalo hides which have been produced as an agricultural by-product.
How To Order?
- Browse through the categories or brands at the top of the web page.
- Refine your search by filtering by subcategory, colour, size etc.
- Click on the product image or name to view the product description and details.
- Select the colour and size you require.
- Click ‘Add to Cart’ and the product you have selected will be added to your shopping cart (right top corner of web page)
- Go back to continue shopping and add more items to your cart.
- When you are ready to purchase your selected items click on your ‘Shopping Basket’. At this point you can modify by “View cart” and the quantity to add more or remove items and then click ‘checkout’.
- Follow the instructions to fill out your personal information, payment methods and delivery details.
- Collect your order confirmation by email
May I Checked Out As A Guest, How Do I Track My Order?
You will receive a dispatch confirmation email with the tracking number enclosed.
When Will My Order Arrive?
Inbound & Outbound Services
- 3 business days from Europe.
- 3-4 business days from US.
- 3-4 business days from other destinations.
- 2-day delivery to key Asian destinations.
- 2-4 day delivery to all other FedEx destinations
Do You Allow The Customers To Make Changes To The Order After They’ve Placed It?
After the customers have placed the order, they have one day’s time limit within which changes to their orders are accepted. We are not able to accept changes to the orders after this as we start processing the order right after a day has passed.
Do I Need an Account to Place an Order?
Yes, You’re able to set up an account or check out as a guest or Paypal Pay.
How Secure Is Your Payment System?
arenajacket.com makes use of secure payment gateways like 2checkout.com to ensure the security of customer payments.
How I Will Get My Order Confirmation Email?
Typically, you will receive an Email within 1 hour of placing the order. In some cases, it can take up to 24 hours for an order confirmation Email to arrive because orders are passed through fraud and ID security checks after the order is placed.
How Do I Track My Order?
Click here to track your order.
How Do I Change Or Cancel My Order?
If for any reason you would like to change or cancel your order, please contact customer service as soon as possible. We will make every effort to accommodate your request. However, please keep in mind our system is designed to fulfill orders as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process. If you need to make adjustments to your shipping settings we will do our best to accommodate your request, but you will ultimately be responsible for reaching out to FedEx® to make arrangements. Call our customer experience team within 24 hours after you placed the order +92 300 2325632. If it’s outside regular business hours (9am-5pm PST) please Email Us at: email@example.com
How Can I Contact You In Case I Need To Ask Any Query?
Our dedicated customer services staff is available to respond to the customers’ queries round the clock. Furthermore, you can send us an email at: firstname.lastname@example.org mentioning your query and you will receive a quick reply to it.
Please note that we now have a SMS number in both the US and Pak. You will not be charged for using this service. However you will be charged for your text messages at your local tariff rate by your phone provider.